Privacy Policy

Privacy Policy

Last Updated: March 18, 2026

This Privacy Policy describes how your brand (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website.

1. Collection of Personal Information

We collect personal information that is reasonably necessary for our business functions. This includes:

• Contact Information: Name, shipping address, billing address, and email.

• Payment Details: Processed securely via Shopify Payments (we do not store full credit card numbers).

• Device Information: IP address, browser type, and cookies to improve your shopping experience.

2. How We Use Your Information

In accordance with Australian law, we only use your data for the purposes for which it was provided, such as:

• Fulfilling Orders: Processing payments and arranging shipping via Australia Post or other local couriers.

• Communication: Sending order updates or marketing materials (only if you have opted in).

• Legal Compliance: Meeting our obligations under the Australian Consumer Law.

3. Disclosure to Third Parties

We may share your information with third-party service providers who help us operate, including:

• Shopify: Our e-commerce platform.

• Logistics Partners: Courier services to deliver your items.

• Marketing Tools: Such as Klaviyo, if you are subscribed to our newsletter.

Note: We do not sell your personal information to third parties.

4. Direct Marketing

We comply with the Spam Act 2003. You will only receive marketing emails if you have provided express or inferred consent. You can "opt-out" at any time using the unsubscribe link in our emails.

5. Data Security & Overseas Storage

We take reasonable steps to protect your information from misuse or unauthorized access. As we use Shopify, your data may be stored on servers located outside of Australia (e.g., USA or Canada). By using the Site, you consent to this overseas disclosure.

6. Your Rights (Access & Correction)

Under the APPs, you have the right to:

• Access the personal information we hold about you.

• Request Correction of any inaccurate information.

To make a request, please contact us at [Insert Your Business Email].

7. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us first so we can resolve the issue. If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).